Frequently Asked Questions

Can I change the URL of my site?

Once you have created a site and chosen a URL (e.g., voices.uchicago.edu/sitename), you cannot directly change/edit it to a different URL (e.g., voices.uchicago.edu/differentsitename). You must create a new site with your preferred URL. If you already have done significant work and customizations to your site, you can submit a request for Web Services staff to make a copy, or clone, of your site that uses a different name.

Can I export my site after I graduate or leave the University?

You can export your site until your UChicago account is closed. You can export your site as an XML file. This file will contain only post and page content, not styling information, and not media files (though you can download those individually). You can import your XML file to a WordPress.com site or your own hosted WordPress installation. Find the Export feature in your Dashboard under the Tools menu.

Can I password-protect my site?

Yes. Entire Voices sites can be set as private and only accessible through the use of a password you choose (via your Dashboard under Settings > Reading > Site Visibility). Anyone that visits must first provide this password. Individual pages can also be password-protected by a password you choose (via your Dashboard under Pages > Edit Page > Publish > Visibility: Password Protected).

Can I have more than one site?

Yes. You can create as many UChicago Voices websites as you want.

Can someone help me design my site?

Yes. Please reach out to Web Services to discuss creating a custom Voices site for a fee.

Why does the spacing on my page look different in the Visual Builder and on the live site?

One of the benefits of the Visual Builder is that it allows you to adjust the spacing on your site by clicking and dragging the borders of rows and sections on your page (to expand or restrict them). However, occasionally the spacing you see while working in the Visual Builder is not what you will see when you save your changes and exit the Visual Builder. It is always good to double-check your edits and make sure the live page is reflecting the layout you want. You are always free to make spacing edits in the back-end editor instead of the Visual Builder, by clicking on the row, section, or module in question and selecting Design > Spacing. Always be sure to save any changes you make to your site before switching between the Visual Builder and the back-end editor, as unsaved changes will be lost.

Can I restore a previous version of my site?

Not all at once, but you can restore any previously saved versions of individual pages on your site. In the back-end editor for each page on your site, you will see a section titled Revisions with a timestamped list of each saved version of the page (and the user who saved the edit). In order to restore a previous version of your page, click on the edit in question and then select “Restore This Revision.” While your site will automatically save versions of your page at certain time intervals, the more often you save edits to your page, the more options you will have to restore.

Can I duplicate content across my site?

Yes. In order to create an item that can be shared across your site (e.g., a banner, header, or specific module), you will need to save that item to your Library. You will then be able to “Add from Library” the item you have saved, rather than having to recreate that item on separate pages.

To save an item to your Library, open the section, row, or module item you wish to save, and select Save & Add to Library. You will then be prompted to name your library item and choose whether to “make this a global item”: Adding a Template Name allows you to identify your Library item for further use. (Categories should not be necessary unless you will be using multiple Library items throughout your site.) Saving a Library item as “global” will make all versions of that item on your site mutually responsive. This means that if you change the global item on one page, it will also update on all the other pages on which it appears. If you choose not to make your item global, then each version you add to your site from your Library will be independently customizable. In order to add a Library item to different pages on your site, simply go to your back-end editor for the page in question and select “Add from Library.”

Can I integrate the UChicago calendar (Bedework) into this site?

Bedework may be integrated (with the help of Voices staff) into some Voices websites, including those using the default UChicago Voices theme. If you would like to integrate Bedework into your site, please submit a request.

Can I include forms on my site?

Yes. Voices offers a plugin called Formidable Forms which allows users to build and embed forms in Voices sites. To use the Formidable Forms plugin on your site go to Dashboard > Plugins and search “forms”. Activate the Formidable Forms plugin and reload your Dashboard. You should now see a “Formidable” link in your Dashboard Menu. For more information on the Formidable plugin see here.

Can I remove the sidebar that appears when I use the search function?

Whether you can remove the sidebar that appears when you use the search function will depend on whether you are using the sidebar in another part of your site (e.g., on a blog page). If you are using the sidebar somewhere else on your site, there is unfortunately no way to remove it from the search results page. However, if you are not planning on using the sidebar anywhere on your site, then you can remove it from your search results page by editing the Sidebar widget in your Dashboard.
 
To do so, go to your Dashboard > Appearance > Widgets. You should see a Sidebar widget on the right side of the page, with content such as “Search,” “Recent Posts,” etc. Select each item nested within the Sidebar widget and delete it. When you have finished, test out the search function.  You should see an empty space where the sidebar previously appeared. Unfortunately, it is not possible to remove this space completely.

How do I make changes to the mobile appearance of my site?

There are two ways to approach changing the layout of your site for mobile platforms: changing site-wide mobile settings or changing mobile settings item by item (for specific modules, such as videos, etc.) In order to edit site-wide mobile settings, go to your Dashboard > Divi > Theme Customizer > Mobile Styles. Here you will be able to see how your site appears on mobile devices and to edit section and row height and text size on mobile devices. You will also be able to modify the appearance of your menu on mobile devices.
 
In order to edit mobile settings within a specific module, go to the Design section of the module. Next to certain settings (such as Custom Padding) you should see a smartphone icon. Clicking on this icon, you will see options to edit that module setting for Desktop, Tablet, or Smartphone platforms. Other settings may require you to alter the original setting before a smartphone icon will appear, offering you the same three options (desktop, tablet, and smartphone) for modifying the settings. Finally, you have the option to disable certain modules on mobile platforms. Go to the Advanced section of the module in question, and under Visibility, select which platforms you would like the module to be disabled on. Learn more about Divi Mobile Customizer Settings here.

Can I add plugins to a Voices site?

UChicago Voices provides the same themes and plugins for anyone using the platform. You may activate any plugins that are available through UChicago Voices. Edublogs (the hosting service for Voices) is a closed version of WordPress and not all WordPress plugins are available. If you’d like to use a plugin that isn’t currently available, ask us about it. IT Services can ask our vendor, CampusPress, to approve use of that plugin on Voices. If they approve, we can install the plugin for you.

Does Voices include all WordPress themes?

No, Voices is hosted by Edublogs which is a closed version of WordPress. IT Services provides a single default theme, the UChicago Voices theme. If you believe you require the use of a different theme, please submit a request explaining your situation.

Can I change WordPress themes?

Not without special permission from IT Services. When UChicago Voices was first offered, we allowed people to choose from among a number of WordPress themes. In 2019, IT Services and University Communications resolved to provide a single default theme for Voices sites, the UChicago Voices Theme. If you believe you require the use of a different theme, please submit a request explaining your situation.

Can I remove the voices.uchicago.edu from my URL?

No, but there are two ways to work around this:
 
We can “redirect” another URL to your site, so that when people load your preferred URL, they are automatically taken to your site at its voices.uchicago.edu URL.
 
Alternatively, we can “domain-map” a different uchicago.edu URL to your Voices site, so that your site operates with that preferred URL, and the voices.uchicago.edu URL is seen only by administrators. Domain-mapping requires approval by University Communications.
 
To request a redirect or a domain-mapping, please submit a request.

Can people without a CNET ID edit my site?

All Voices users need a CNET ID. If a visitor or collaborator from another institution needs to edit your site, you can request that they be given temporary CNET credentials under the Trusted Agent (TAG) program.