Archived Initiatives Map

Last updated in 2022, these map images include pins for media reports highlighting several types of initiatives across the country that are designed to transform 911. The pin color relates to what aspects of 911 transformation are the focus. The topics include: 911 History; 911 Hotline Alternatives (311/211/988/etc. and text lines); Alternative First Responders; ECC (Emergency Communications Center) / Call Handling Operations; Technology; Data, Research, and KPIs (Key Performance Indicators); Governance; and 911 Professional Career and Supports Users can select any or all of the 911 initiative topics to display.

These map images also display county and Emergency Call Center (ECC, also referred to as Public Safety Answering Points or PSAPs) boundaries within state lines. The boundaries of the ECCs demonstrate the complex nature of how 911 is structured in the US. These maps were developed by GeoPlatform which is an open data source. ECCs are continually changing. At the time that this map was developed, nationwide there were a total of 5,597 ECCs.