Password Assistance

 

We are happy to assist you in managing your credentials 24 hours a day by calling us at 773-702-3456. Depending upon the type of account, you may be able to administrate your own password through an online interfaceIt is against policy, however, to discuss password reset issues via email.

You can change or reset your passwords by visiting https://identity.uchospitals.edu/pss or calling 773-702-3456.


Option 1: Password

Your password must conform to the following standard:

  • Your password must be between 12 and 18 characters in length.
  • Required to change every 6 months
  • It must contain characters from at least three of these four categories: uppercase letters, lowercase letters, numbers, and symbols.
  • Symbols may include: ! @ # $ % & * ( ) – + = _ | \ [ ] { } < > , . : ; /
  • It must not be based on a dictionary word or simple pattern such as ABCdefG.
  • It must not match any password you have previously used.


Option 2: Passphrase

Your passphrase must conform to the following standard:

  • The passphrase must be between 19 and 32 characters.
  • Required to change every 12 months
  • It cannot contain your username or identifying numbers like Social Security Number.
  • It is case-sensitive.
  • It may contain any of the characters allowed in passwords, including spaces.
  • It must not match any passphrase you have previously used.

 

Other Miscellaneous Accounts

The following types of accounts can be managed ONLY by calling 773-702-3456:

  • API
  • Cardio ReportWare
  • Centricity
  • Compliance Checker (Healthworks)
  • Epic
  • Lattice Handheld
  • Monarch RMOD (BDS)
  • Muse
  • Nurse Call (Emergin and Reauland Responder 5)
  • Obix
  • Olympus EndoCapsule
  • Oracle
  • Paceart
  • PACS
  • Phonetree
  • ProVation
  • Time and Attendance (Kronos Workforce Central)
  • VPN
  • Xcelera