Work Scheduling Study Papers

• Work Scheduling Study: A Profile of Retail Sales Associates in a Women’s Apparel Firm (PDF)
• Frank, Ellen G., Susan J. Lambert, and Julia R. Henly. (2015). Age, wage, and job placement: Older women’s experiences entering the retail sector. Journal of Women and Aging, 27(2):157-73.
• Unpredictable work timing in retail jobs: Implications for employee work-life outcomes (PDF)
• Lambert, Susan, and Julia Henly. 2013. Double jeopardy: The misfit between welfare-to-work requirements and job realities. In Work and the Welfare State: Street-Level Organizations and Workfare Politics, Evelyn Z. Brodkin and Gregory Marston, eds. Washington, DC: Georgetown University Press.
• Schedule flexibility in hourly jobs: Unanticipated consequences and promising directions (PDF)
• Lambert, Susan J., and Julia R. Henly. 2012. Labour flexibility and precarious employment in hourly retail jobs in the U.S.: How frontline managers matter. In Are Bad Jobs Inevitable? Trends, Determinants and Responses to Job Quality in the Twenty-First Century, Chris Warhurst, Francoise Carré, Patricia Findlay, and Chris Tilly, eds. 143-59. England: Palgrave Macmillan.
• Work Scheduling Study: Managers’ Strategies for Balancing Business Requirements with Employee Needs (PDF)
• Scheduling in Hourly Jobs: Promising Practices for the Twenty-First Century Economy (PDF)